TERMS Terms & Conditions

4winds Terms & Conditions – A Complete Guide to Using the Platform

Please read these Terms & Conditions carefully before using the 4winds platform. They cover everything you need to know about account registration, gaming rules, betting limits, responsible gaming, and other important matters.

Last Updated: November 2026. Continued use of the platform constitutes acceptance of these Terms & Conditions.

Table of Contents
These Terms & Conditions are written in bn-BD. In the event of any conflict, the Bengali version shall prevail.
18+
Minimum Age Requirement
RNG
Fair Play Technology
HTTPS
Encrypted Connection
RG
Responsible Gaming Tools

The Core Pillars of 4winds Terms & Conditions

These six core principles underpin all of 4winds' rules and policies. Compliance with every principle is mandatory when using the platform.

Age & Identity Verification

Users must be at least 18 years old to use 4winds. Accurate information is required at the time of registration, and 4winds reserves the right to verify any details at any time.

Single Account Policy

Only one account per person is permitted. Creating multiple accounts is strictly prohibited and may result in account termination.

Fair Play

4winds slot games are powered by RNG (Random Number Generator) technology. Every outcome is independent and is not influenced by previous results. Attempting to manipulate outcomes is strictly prohibited.

Data Protection

Users' personal data is protected via HTTPS encryption and is not shared with third parties without consent. Privacy Policy View.

Responsible Gaming Obligations

4winds encourages the use of Responsible Gaming tools. Budget limits, loss limits, and self-exclusion are always available. If you notice signs of problem gambling, please make use of these tools.

Fraudulent Activity is Prohibited

Fraud, software hacking, bot usage, or any other dishonest methods on the platform are strictly prohibited and will result in immediate account termination.

4winds Terms & Conditions – Full Details

1 Eligibility & Age Requirements

The 4winds platform is strictly for users aged 18 (eighteen) and above. Use of 4winds by anyone under the age of 18 is completely prohibited.

At the time of registration, users must confirm that they are 18 years of age or older. Providing false information will result in immediate account closure.

Age Verification: 4winds may request identity or age verification documents at any time. Your account may be restricted until verification is complete.

4winds is intended solely for users who are legally eligible to use online gaming platforms in their own jurisdiction. It is entirely the user's responsibility to comply with applicable local laws.

Local Laws: It is your responsibility to know and comply with the laws in your country regarding online gaming. 4winds does not provide legal advice.

Eligibility Requirements

  • Minimum Age: 18
  • Register with Complete & Accurate Personal Information
  • Registering under someone else's identity is strictly prohibited
  • Online gaming must be legally permitted in your jurisdiction
  • Mental well-being and the ability to make independent decisions

2 Account Registration & Management

To register with 4winds, you must provide your correct name, date of birth, and contact details. 4winds reserves the right to suspend or terminate any account created using false or inaccurate information, at any time.

Only one account per person is permitted. If anyone creates multiple accounts, 4winds reserves the right to close all of them.

Password & Security

It is the user's responsibility to keep their account password confidential. Passwords should not be shared with anyone. If you suspect unauthorised access to your account, notify 4winds immediately.

It is good practice to change your account password regularly. We strongly advise against using passwords that are easy to guess.

Account Security Responsibilities: Users are responsible for all activity that occurs on their account. Allowing any third party to access or use your account is strictly prohibited.

Update Account Information

If your account details change (such as your email or phone number), update them as soon as possible. Outdated information may cause you to miss important communications.

3 Gaming Rules & Code of Conduct

Every game on 4winds operates according to its defined rules. It is the user's responsibility to read the Paytable and rules of a game before playing.

Slots Rules

Slot game outcomes are determined by RNG technology. Each spin is entirely independent and previous results have no bearing on future outcomes.

  • Each slot's RTP (Return to Player) is listed in its Paytable
  • Bonus features are triggered based on Scatter or Wild combinations
  • If your internet connection drops during a game, the game state is saved
  • If a game result is uncertain due to a technical error, 4winds' decision is final

Live Casino Rules

In Live Casino, the dealer's decision is final. If you have a disagreement regarding game rules or procedures, you are welcome to raise it politely with the dealer. However, disrespectful behaviour toward the dealer will not be tolerated.

  • Table limits for each round are displayed in advance
  • If disconnected, the bet for that round remains active
  • Any technical errors or server outages are resolved in accordance with 4winds' established policies

Code of Conduct: Disrespectful language or behaviour towards other players, dealers, or 4winds staff will not be tolerated. Such conduct may result in account suspension.

4 Betting Rules & Limits

Minimum and maximum bet limits on 4winds are set individually for each game or market. Please review the applicable limits before placing a bet.

Sports Betting Rules

The odds displayed in the sportsbook are taken as the odds at the time the bet is confirmed. For pre-match bets, betting closes before the match begins.

  • Displayed odds are subject to change – always check before confirming your bet
  • Odds in live betting change in real time
  • If a match is cancelled, the associated bet may be considered void
  • 4winds reserves the right to investigate any suspicious betting activity
  • 4winds reserves the right to void any bet placed at incorrect odds due to a clear technical error

Betting Limits Guide

As part of its Responsible Gaming commitment, 4winds encourages users to set their own betting limits. Daily, weekly, and monthly bet limits can be configured in your account settings.

Benefits of Setting Limits: Set your own limits and review them at the end of each month — it's the most effective way to stay within your budget.

5 Responsible Gaming Terms

4winds views Responsible Gaming not merely as a legal obligation, but as an ethical commitment. To protect its users, 4winds upholds the following tools and policies:

Self-Exclusion

Any user may exclude themselves from the platform for a specified period. While self-exclusion is active, logging into the account will not be possible.

  • You can set your own self-exclusion duration
  • Takes effect immediately upon activation of self-exclusion
  • Self-exclusion cannot be cancelled before the period ends

Limit-Setting Tools

The following limits can be set in your 4winds account settings:

  • Daily Deposit Limit: Daily Maximum Deposit Amount
  • Loss Limit: Daily or Weekly Maximum Loss Limit
  • Session Time Limit: Continuous Gaming Time Limit
  • Betting Limits: Maximum stake per bet

Please note: Increasing your limits requires a mandatory waiting period — this is intentional, to prevent impulsive decisions from raising your limits in the heat of the moment.

6 Intellectual Property Rights & Usage Restrictions

The design, logo, content, software, and code of the 4winds platform are the intellectual property of 4winds. Copying, modifying, or using them commercially without permission is strictly prohibited.

4winds grants users a limited, personal, non-transferable licence to use the platform for entertainment purposes only. Commercial use is not permitted.

  • Reverse engineering of 4winds software is strictly prohibited
  • Using bots or automated software to play games is strictly prohibited
  • Written permission is required to republish any content from the platform
  • Use of 4winds trademarks without permission is strictly prohibited

7 Account Closure & Suspension

Users may request to close their account at any time. 4winds also reserves the right to suspend or close an account under certain circumstances.

Reasons for Account Closure

  • Clear violation of Terms & Conditions
  • Fraudulent or Suspicious Activity
  • Creating Multiple Accounts
  • Age Verification Failure
  • Disrespectful behaviour towards other players or staff
  • At the user's own request (including self-exclusion)

Notice Before Account Closure: Except in cases of serious violations, users will be notified before their account is closed.

8 Terms & Conditions – Changes & Updates

4winds reserves the right to amend these Terms & Conditions as needed. Any changes will be announced on the platform along with the effective date.

Continued use of the platform after any changes are made will be considered acceptance of the updated Terms & Conditions. We strongly recommend reading the new terms whenever a change notice is issued.

  • Notice will be given before any significant changes
  • The date of the latest update will be displayed at the top of the page
  • If you disagree with the updated terms, you may request to close your account

Stay Updated: Keep your registered email active to receive notifications about any changes to the Terms & Conditions.

9 Limitation of Liability & Disclaimer

4winds does not guarantee any winnings or specific outcomes from gaming. Online gaming carries the risk of financial loss. Users are solely responsible for the financial consequences of their gaming decisions.

4winds accepts limited liability for any losses resulting from technical issues, server downtime, or internet connectivity problems on the platform.

Important: 4winds does not claim affiliation with any government or regulatory authority, nor does it misrepresent any association with financial institutions.

Have a Question?

If you have any questions about the Terms & Conditions, please get in touch with us:

[email protected]

Responsible Gaming

To access gaming tools and support resources:

Responsible Gaming Page

User Rights under the 4winds Terms & Conditions

These Terms & Conditions are not just there to protect 4winds – they also safeguard the rights of our users. The key user rights are outlined below:

1
Right to Information

Users have the right to view their account information, gaming history, and transaction details at any time.

2
Right to Set Limits

Users may set their own bet limits, deposit limits, or session timers at any time. 4winds respects these decisions.

3
Right to Self-Exclusion

Any user may activate self-exclusion at any time without giving a reason. 4winds will process this request immediately.

4
Right to File a Complaint

If you are dissatisfied with anything, you may submit a complaint by emailing [email protected]. 4winds will respond within a reasonable timeframe.

5
Right to Data Deletion

You may request deletion of your personal data after closing your account. 4winds will honour this request unless retention is required by legal obligations.

User Obligations

The 4winds Terms & Conditions are not just about rights — they also set out certain obligations that keep the platform running fairly and ensure a good experience for all users.

  • Keep Your Personal Information Accurate & Up to Date
  • Keeping your account password confidential
  • Only use your own account
  • Treat Other Users with Respect
  • Report Technical Errors Honestly
  • Compliance with Responsible Gaming Policy
  • Compliance with Local Laws

What happens if you violate the Terms & Conditions?

  • Sending warnings or notifications
  • Account Temporarily Suspended
  • Serious violations may result in permanent account closure
  • Fraudulent conduct may result in legal action

Slots & Live Casino – Special Rules

Different game types on 4winds are governed by their own specific rules. In addition to the general gaming rules, each category has additional rules that reflect the nature of that category.

For slots, it's especially important to note that in Megaways or cluster-pay games, the number of ways to win changes with every spin — meaning your total bet amount may vary each spin. Make sure you understand this before you start playing.

All bets in Live Casino must be placed within the table limits. Bets below the minimum limit are not permitted. If a bet exceeds the maximum limit, it will automatically be reduced to the maximum.

Attempting to profit from match-fixing or any other fraudulent activity in the sportsbook is strictly prohibited. 4winds investigates suspicious betting patterns and reserves the right to void any bets found to be in violation.

Note: Before placing real money on any game, use the Demo or Free Play mode (if available) to understand how the game works first.

Stay Informed About the Terms & Conditions

Please read the Terms & Conditions in full before using the platform
When you receive notice of a change, please review the updated Terms & Conditions
If any term is unclear, feel free to ask us via email
Each game's Paytable is part of its own ruleset
Sportsbook odds do not guarantee a win
The Privacy Policy is an integral part of the Terms & Conditions

Contact Us

For any questions or complaints regarding the Terms & Conditions:
Email: [email protected]

Terms & Conditions – FAQs

Answers to questions you may still have after reading the Terms & Conditions.

Processing times for deposits into your 4winds account may vary depending on the payment method used. In most cases, successful transactions are reflected in your account within a few minutes to a few hours. If your deposit has not arrived within the expected timeframe and the amount has already been deducted from your payment method, please first obtain the transaction reference number or a screenshot. Then send an email to [email protected] with the transaction date, amount, and reference number. The matter will be investigated and resolved as promptly as possible.

Should 4winds ever host tournaments, ranking competitions, or leaderboard-based events, the specific rules governing each event will be clearly stated on the event page or in the event announcement. These will typically cover eligibility criteria, point calculation methods, prize structures, and deadlines. Please read all rules before participating, as event-specific terms apply alongside the general Terms & Conditions. If anything is unclear, contact us at [email protected] before the event begins.

Done reading the Terms? Register now

Now that you understand 4winds' Terms & Conditions, register today to enjoy all three sections — slots, Live Casino, and Sportsbook.

For users aged 18 and above only. Gaming can be risky. Please play responsibly.